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Reservation Confirmation : Upon receiving confirmation of the reservation from SURFHOUSE MAROC, the customer must make a deposit of 20% of the total booking amout within two weeks to secure the reservation.

Payment Deadline : The remaining balance must be settled no later than four weeks prior to the arrival date. Payments can be made via PayPal or internatinal bank transfer.

Cancellation by Customer : The total cost of the deposit is refundable up to 30 days prior to the holiday start date only

Cancellation by SURFHOUSE MAROC : In the event of failure to receive either the deposit or balance by the specified due date, SURFHOUSE MAROC reserves the right to cancel the reservation and retain the deposit. Any cancellation made within 30 days of the holyday start date may incur additional penalties

Changes by SURFHOUSE MAROC : SURFHOUSE MAROC reserves the right to change bookings due to situations beyond its control. Customers will be informed as soon as possible and alternative arrangements will be offered. However, SURFHOUSE MAROC does not accept responsibility for any costs incurred, including airfare

Force Majeure Events : SURFHOUSE MAROC shall not be liable for any failures beyond its control, including but not limited to natural disasters, war, acts of God, closure of airports, civil strife, accident or failure to performs by third parties, including suppliers and subcontractors. In such of cases, refunds will be subject to the terms outlined in the cancellation policy.

Loss or Damage : SURFHOUSE MAROC accepts no liability for loss, damage, injury or illnesses occuring during the customer's stay or while traveling to and from SURFHOUSE MAROC.

Travel Insurance : It is recommended that all customers have adequate internation travel, cancellation and medical insurance for the duration of the trip. SURFHOUSE MAROC accepts no liability for customers who fail to obtain appropriate insurance coverage.